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Shipping & Returns

Shipping Policy

Orders within the contiguous 48 States are eligible for Free Shipping when you order 2 or more filters.

International orders will be placed on ship hold until you are quoted a freight cost and pay over the phone.

International shipping includes Canada and Hawaii. Canadian shipments are delivered using USPS Priority Mail.

We accept all major credit cards, Visa, Mastercard, Discover, and Amex.

Order Processing

Most sizes ship within 3-5 business days.

Custom sizes ship within 7-10 business days.

  • Estimated delivery times depend on the carrier, please see the map below for an estimate depending on your state.

Order Tracking Information

Tracking information will be emailed to you directly after shipment.

Delivery Tracking Map

Delivery

FedEx Ground delivery time ranges from 3 to 5 business days after shipment within the contiguous United States (based on location and carrier).

  • Delivery times are not guaranteed due to COVID19*

Changes to delivery addresses after shipment cannot be rerouted however, they can be rejected and returned back to the sender.

RETURN POLICY

We want you to be completely satisfied with your purchase!

We will accept returns of standard-size air filters within 30 days from the date of delivery. The returned filters must be in the original, unused condition and should not be damaged. In case you have received damaged filters and to request a return authorization, please contact us.

Please note that custom-sized filters are not eligible for returns.

The responsibility for return shipping costs lies with the customer. You may use your own return label and ship it back to the following address:

Filter King
Attn: Returns Department
7301 NW 36th Ct, Miami FL 33147

Alternatively, you may request a paid return label directly from us.

Returns will be refunded in the original method of payment minus the cost of shipping if a paid return label is provided.

If you wish to return the filters, please email us at [email protected], including the name on the order, date of order, and reason for return.